Job Title COO

Job Type Hotels

Employer Type Boutique Hotel Group

Location West London

Job Description
My client is one of the most exciting hotel groups in the UK right now – think laid back luxury. Due to imminent growth of the current 4 properties to 7, currently turning over £22 million, we to need to recruit a COO to oversee this growth reporting into a passionate fast paced demanding Entrepreneur. For him you need to be above all else, a proven leader, a team player and a grafter.
You need to be able to work at pace and be tough and super adaptable, not a waffler, a doer, happy to be judged by your numbers, entrepreneurial with high energy and the ability both mentally and physically to be happy to be on the road on a weekly basis spending time in all 4 properties which cover geography the Midlands to Surrey to Sussex and in between.
Your core mission is to orchestrate the seamless operation of the properties, ensuring excellence from both operational and commercial standpoints to deliver unmatched customer experiences. They want to continue to create memorable stays in time-honoured places. With their ongoing expansion initiatives, which include the development and launch of multiple properties, your leadership is indispensable in charting the course for this continued growth and success. A team is only as good as the sum of its parts, they are the lifeblood that runs through every guest’s stay, from bottom to top, every person matters equally.

You need to have a proven track record of opening Hotels and Spas and dealing with high-net-worth individuals as well as stake holders. At the same time, you need to be someone who is down to earth hands on and has the ability to get stuck in.

Specific Responsibilities:

·Facilitate excellent communication across all sites through regular visits and management meetings.

·Foster consistent communication with Department Heads and Senior Managers to ensure alignment with company objectives.

·Develop, manage, and monitor financial budgets for each site to ensure profitability and adherence to financial targets.

·Implement sound financial management practices to maintain profitability and operational efficiency.

·Drive sales growth and target achievement across the business.

·Maximize operational efficiency to enhance profit margins..

·Prepare and manage monthly management meetings to review performance and set objectives.

·Lead, motivate, and develop teams through regular contact, meetings, appraisals, and training sessions.

·Uphold exceptional customer experiences by monitoring customer expectations and promoting engagement.

·Manage supplier relationships, contracts, and service standards to optimize operational efficiency.



Key Competencies:

·Outstanding leadership skills

·Organisational & communication skills

·Attention to detail & accuracy.

·A finder of solutions, not problems

·Well placed initiative

·Team player

·Positive, passionate, adaptable

·Outgoing & enthusiastic

Personal Characteristics:

·Practical, flexible and unflappable

·Friendly, approachable, diplomatic

·Professional approach to work

·Great sense of humour

·Robust, dependable character

·Exemplary work ethic

£130K plus bonus and bens but this can grow as the group grows

Salary £150,000 to £200000

Reference JM COR

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